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FAQs
Common questions about contacting us and our services
What's the best way to place a custom order?
For custom orders, we recommend filling out our contact form with your specific requirements. One of our team members will get back to you within 24 hours to discuss details and pricing.
How far in advance should I contact you for a wedding cake?
For wedding cakes, we recommend contacting us at least 2-3 months in advance. This allows adequate time for consultation, tasting, and design finalization.
Can I schedule a tasting?
Yes! We offer tastings by appointment for wedding cakes and large custom orders. Please contact us to schedule a tasting session.
Do you respond to emails on weekends?
We typically respond to emails Monday through Friday. Urgent weekend inquiries are addressed on the next business day, though we do monitor messages during business hours on Saturday and Sunday.